{"id":1026,"date":"2023-05-22T15:50:42","date_gmt":"2023-05-22T13:50:42","guid":{"rendered":"https:\/\/drottningblanka.se\/gavle\/?page_id=1026"},"modified":"2026-08-07T11:11:58","modified_gmt":"2026-08-07T09:11:58","slug":"klagomal-pa-verksamheten","status":"publish","type":"page","link":"https:\/\/drottningblanka.se\/gavle\/kvalitet\/klagomal-pa-verksamheten\/","title":{"rendered":"Klagom\u00e5l p\u00e5 verksamheten"},"content":{"rendered":"\n\t<div class=\"module_wrapper ams_remote_pages_module \">\n\t\t\n\t\n\t\n\t\n\n\t\n\t\n\t\t\n<section  class=\"c-block l-stacked  \" data-color-scheme=\"gra\">\n\t<div class=\"ams-fifty ams-fifty--container ams-fifty--left ams-fifty--top l-container u-pt-fluid-3xl-6xl u-pb-fluid-3xl-6xl\">\n\t\t<div class=\"ams-fifty__content l-stack l-stack-xl is-left is-left@lg\">\n\t\t\t<div class=\"ams-fifty__text l-stack l-stack-lg\">\n\t\t\t\t\t\n\t<h1\n\tclass=\"c-heading u-font-title-1 \"\n\tstyle=\"\">\n\t\t\n\t\t\t\t\tKlagom\u00e5l p\u00e5 verksamheten\n\t\t\t\t\n\t<\/h1>\n\n\t\t\t\t\t\t\t\t\t<div class=\"text l-stack u-font-body\">\n\t\t\t\t\t\t<div class=\"ams-timeline__intro l-stack l-stack-lg\">\n<div class=\"c-text l-stack u-cs-xl u-font-body\">\n<p>Vi vill att v\u00e5r skola ska vara s\u00e5 bra som m\u00f6jlig f\u00f6r alla! V\u00e5rt m\u00e5l \u00e4r att erbjuda en h\u00f6g och god kvalitet i v\u00e5r verksamhet. D\u00e4rf\u00f6r \u00e4r det viktigt att vi f\u00e5r information om eventuella brister, s\u00e5 att vi i dialog med dig kan f\u00f6rb\u00e4ttra och utveckla verksamheten.<\/p>\n<\/div>\n<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\n\t\t <div class=\"ams-fifty__media u-ratio-landscape\">\n\t\t \t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/drottningblanka.se\/wp-content\/uploads\/2023\/05\/sabetdbgygoteborg202403h8a4443-600x400.jpg\" class=\"attachment-md size-md\" alt=\"Elev och l\u00e4rare i samtal i klassrummet\" sizes=\"(min-width: 64em) 600px, calc(100vw - 160px)\" srcset=\"https:\/\/drottningblanka.se\/wp-content\/uploads\/2023\/05\/sabetdbgygoteborg202403h8a4443-600x400.jpg 600w, https:\/\/drottningblanka.se\/wp-content\/uploads\/2023\/05\/sabetdbgygoteborg202403h8a4443-300x200.jpg 300w, https:\/\/drottningblanka.se\/wp-content\/uploads\/2023\/05\/sabetdbgygoteborg202403h8a4443-400x267.jpg 400w, https:\/\/drottningblanka.se\/wp-content\/uploads\/2023\/05\/sabetdbgygoteborg202403h8a4443-800x533.jpg 800w, https:\/\/drottningblanka.se\/wp-content\/uploads\/2023\/05\/sabetdbgygoteborg202403h8a4443-1024x683.jpg 1024w, https:\/\/drottningblanka.se\/wp-content\/uploads\/2023\/05\/sabetdbgygoteborg202403h8a4443.jpg 1080w\" \/>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\n\n<\/section>\n\n<section  class=\"ams-timeline c-block l-stacked\" data-color-scheme=\"bakgrund-dark-card-nyans1_av_p2-dark-hover-menu_standard\">\n\t<div class=\"l-container-narrow l-stack l-stack-fluid-2xl u-pt-fluid-3xl-6xl u-pb-fluid-3xl-6xl is-center is-center@md\">\n\t\t\t\t\t<div class=\"ams-timeline__intro l-stack l-stack-lg\">\n\t\t\t\t\t\n\t<h2\n\tclass=\"c-heading u-font-title-1 \"\n\tstyle=\"\">\n\t\t\n\t\t\t\t\tS\u00e5h\u00e4r g\u00f6r du f\u00f6r att l\u00e4mna dina klagom\u00e5l\n\t\t\t\t\n\t<\/h2>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\n<ol class=\"c-steps\" data-variant=\"vertical\" data-size=\"md\" data-columns=\"1\">\n\t\t\t<li class=\"c-steps__item\"\n\t\t\t\n\t\t>\n\t\t\t<div class=\"c-steps__circle u-radius-round\">\n\t\t\t\t\t\t\t\t\t<span class=\"c-steps__number\">1<\/span>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"c-steps__content l-stack-xs\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"c-steps__title u-font-title-3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPrata med skolans personal f\u00f6rst\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-steps__text l-stack-sm u-font-body\">\n\t\t\t\t\t\t\t<p>I f\u00f6rsta hand b\u00f6r du som har klagom\u00e5l p\u00e5 verksamheten v\u00e4nda dig till skolans personal. Om du inte f\u00e5r hj\u00e4lp av personal p\u00e5 skolan b\u00f6r du som n\u00e4sta steg kontakta rektor. Klagom\u00e5l kan l\u00e4mnas skriftligt, muntligt eller via bes\u00f6k.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t<li class=\"c-steps__item\"\n\t\t\t\n\t\t>\n\t\t\t<div class=\"c-steps__circle u-radius-round\">\n\t\t\t\t\t\t\t\t\t<span class=\"c-steps__number\">2<\/span>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"c-steps__content l-stack-xs\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"c-steps__title u-font-title-3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tAtt l\u00e4mna ett klagom\u00e5l till huvudmannen\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-steps__text l-stack-sm u-font-body\">\n\t\t\t\t\t\t\t<p>Enligt 4 kap. 8 \u00a7 skollagen (2010:800) ska huvudmannen ha skriftliga rutiner f\u00f6r att ta emot och utreda klagom\u00e5l mot utbildningen. Om du fortfarande inte \u00e4r n\u00f6jd kan du v\u00e4nda dig till skolans huvudman, som \u00e4r niv\u00e5n \u00f6ver rektor.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t<li class=\"c-steps__item\"\n\t\t\t\n\t\t>\n\t\t\t<div class=\"c-steps__circle u-radius-round\">\n\t\t\t\t\t\t\t\t\t<span class=\"c-steps__number\">3<\/span>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"c-steps__content l-stack-xs\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"c-steps__title u-font-title-3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tVi bekr\u00e4ftar att vi har tagit emot ditt klagom\u00e5l och utreder det\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-steps__text l-stack-sm u-font-body\">\n\t\t\t\t\t\t\t<p>N\u00e4r du l\u00e4mnat dina klagom\u00e5l kommer dessa att skickas direkt till huvudmannen som, s\u00e5vida du inte valt att vara anonym, kommer att bekr\u00e4fta att klagom\u00e5let mottagits och utreda det.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t<\/ol>\n\t\n\t\t\t<div class=\"ams-timeline__action u-inline-items\">\n\t\t\t\t\t\t\t\n\n\n\n<a href=\"https:\/\/drottningblanka.se\/lamna-synpunkt\/\"\n\t\n\tclass=\"c-btn \"\n\tdata-style=\"round\"\n\tdata-size=\"md\"\n\tdata-width=\"full-mobile\"\n\tdata-variant=\"default\"\n\ttarget=\"_blank\">\n\t\t\t<span class=\"label\"> Till formul\u00e4ret<\/span>\n\t\t\t\t\t\t\n\t<\/a>\n\t\t\t<\/div>\n\t<\/div>\n\n\t\t\n\n<\/section>\n\t<\/div>\n\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":963,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Klagom\u00e5l p\u00e5 verksamheten - DBGY G\u00e4vle<\/title>\n<meta name=\"description\" content=\"Vi vill att v\u00e5r skola ska vara s\u00e5 bra som m\u00f6jligt f\u00f6r alla! 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